Welcome to helenmarie.ie These Terms and Conditions govern your use of our website and the purchase of products from our online store. By accessing our website or purchasing, you agree to these Terms and Conditions in full. If you disagree with any part of these Terms, please refrain from using our website.
1. General Information
1.1 Helen Marie is an online retailer specialising in selling baptism gowns and related accessories.
1.2 The website is owned and operated by Helen Marie
1.3 We reserve the right to amend these Terms and Conditions at any time. Changes will take effect once posted on the website. It is your responsibility to check for updates.
2. Eligibility to Use the Website
2.1 You must be at least 18 years of age or have parental/guardian consent to use this website and purchase products.
2.2 By using the website, you confirm that all information provided is accurate, complete, and current.
3. Orders and Payments
3.1 Placing an Order
Orders can be placed via our website. All orders are subject to acceptance and availability.
3.2 Payment
- We accept major credit/debit cards, PayPal, and other payment methods listed on the website.
- Payment must be completed in full before your order is processed.
3.3 Order Confirmation
You will receive an email confirming your order. If you do not receive this, please contact our support team.
3.4 Order Cancellation
Orders may be cancelled only if they have not yet been dispatched. Contact us promptly if you need to cancel.
4. Pricing and Taxes
4.1 Prices are listed in Euros (€) and are subject to change without notice.
4.2 All prices include VAT at the applicable rate for Ireland.
4.3 We reserve the right to correct pricing errors. Should an error impact your order, we will notify you to provide options to proceed.
5. Shipping and Delivery
5.1 We deliver to addresses worldwide.
5.2 Estimated delivery times are provided at checkout and are not guaranteed. Delays may occur due to external factors beyond our control.
5.3 Customers are responsible for providing accurate shipping details. HelenMarie will not be held liable for delays or losses arising from incorrect delivery information.
6. Returns and Refunds
6.1 Returns Policy
Products may be returned within 30 days of receipt, provided they are unused, unwashed, and in their original packaging.
6.2 Exclusions
Custom-made or personalised baptism gowns cannot be returned unless they are faulty or incorrect.
6.3 Refunds
Refunds will be processed once we receive and inspect the returned item. Original delivery charges are non-refundable.
6.4 Return Shipping Costs
The customer is responsible for the cost of returning items unless they are faulty or incorrect.
7. Intellectual Property
7.1 All content on the HelenMarie website, including but not limited to text, images, logos, and designs, is the property of HelenMarie Ltd or its licensors.
7.2 You are not permitted to copy, reproduce, or use any content from our website without prior written consent.
8. Limitation of Liability
8.1 HelenMarie will not be held responsible for any indirect, incidental, or consequential losses arising from the use of our website or products.
8.2 We are not liable for delays or failure to fulfil obligations due to events outside our control, including but not limited to strikes, natural disasters, or disruptions to transport networks.
9. Governing Law
These Terms and Conditions are governed by Irish law. Any disputes arising from these Terms will be subject to the exclusive jurisdiction of the courts of Ireland.
10. Contact Us
If you have any questions or concerns about these Terms and Conditions, please contact us:
- Email: helen@helenmarie.ie
- Phone: +353 (087) 629 8754
- Address: Galboley, Bullaun, Co. Galway, Ireland, H62 X300
By using our website or placing an order, you agree to these Terms and Conditions. Thank you for choosing Helen Marie!
